Senior Auto Damage Appraiser

4 weeks ago

Toronto, Ontario, Canada Aviva Full time

At Aviva, we're committed to delivering exceptional customer service while controlling indemnity spend and expenses. We're seeking a skilled Senior Auto Damage Appraiser to join our team in the Ontario GTA region.

Key Responsibilities:

  • Utilize advanced estimating systems to prepare accurate and competitive auto repair estimates, communicating repair estimate information to customers, repair facilities, and claim representatives as needed.
  • Negotiate with repair facilities to ensure efficient repair plan processes.
  • Conduct thorough inspections of repaired vehicles to ensure quality of service and cost control measures.
  • Evaluate the actual value of vehicles declared a total loss, taking proactive steps to control storage and rental vehicle costs.
  • Adhere to dispatch needs and fulfill claim investigation and resolution in the field.
  • Report fraudulent claims to senior supervisors.
  • Work flexible hours, including evenings, weekends, and statutory holidays.

Requirements:

  • Excellent communication and negotiation skills.
  • Minimum of 5 years of experience in vehicle damage appraisal and collision repair industry.
  • Working knowledge of Mitchell Estimating System.
  • Strong knowledge of motor vehicle repairs, including passenger vehicles.
  • Prior appraiser experience is essential.
  • Strong computer skills, good communication skills, a strong team player, and strong problem-solving skills.

What We Offer:

  • A competitive rewards package, including base compensation, eligibility for annual bonus, retirement savings, share plan, health benefits, personal wellness, and volunteer opportunities.
  • A generous vacation package starting at 4 weeks.
  • Exceptional career development opportunities.
  • Support for professional development education.
  • Corporate wellness programs to support employees' physical and mental health.

Aviva Canada is committed to providing accommodations for people with disabilities during all phases of the hiring process, including the application process. If you require an accommodation because of a disability, we will work with you to meet your needs. Applicants need to make their needs known in advance. If you are selected for an interview and require an accommodation, you are encouraged to advise the Talent Acquisition Partner who will consult with you to determine an appropriate accommodation.

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