Senior Field Auto Damage Appraiser

3 weeks ago

Toronto, Ontario, Canada Aviva Full time

At Aviva, we're looking for a skilled Senior Auto Damage Appraiser to join our team in the Ontario GTA region. As a key member of our team, you'll be responsible for assessing motor vehicle repair costs and assisting in the adjustment and settlement of automobile physical damage claims.

Key Responsibilities:

  • Utilize automated estimating systems to prepare complete, competitive auto repair estimates and communicate repair estimate information to customers, repair facilities, and claim representatives as required.
  • Negotiate with repair facilities on repair plan processes.
  • Re-inspect repaired vehicles for quality of service and cost control measures.
  • Evaluate actual value of vehicles declared a total loss and take proactive steps to control storage and rental vehicle costs.
  • Adhere to dispatch needs and fulfill claim investigation and resolution in the field.
  • Report fraudulent claims to senior supervisors.
  • Work flexible hours, including evenings, weekends, and statutory holidays.

Requirements:

  • Excellent communication and negotiation skills.
  • Minimum of 5 years of vehicle damage appraisal and collision repair industry experience.
  • Working knowledge of Mitchell Estimating System.
  • Strong knowledge in motor vehicle repairs, including passenger vehicles.
  • Prior appraiser experience is a must.
  • Strong computer skills, good communication skills, a strong team player, and strong problem-solving skills.

What We Offer:

  • A competitive rewards package, including base compensation, eligibility for annual bonuses, retirement savings, share plans, health benefits, personal wellness, and volunteer opportunities.
  • A starting vacation package of 4 weeks.
  • Exceptional career development opportunities.
  • Support for professional development education.
  • Corporate wellness programs to support employees' physical and mental health.

Aviva Canada is committed to providing accommodations for people with disabilities during all phases of the hiring process, including the application process. If you require an accommodation because of a disability, we will work with you to meet your needs. Applicants need to make their needs known in advance. If you are selected for an interview and require an accommodation, you are encouraged to advise the Talent Acquisition Partner who will consult with you to determine an appropriate accommodation.

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