Global Customs Operations Specialist
13 hours ago
As a leading global logistics provider, Expeditors prides itself on being at the forefront of supply chain management. Our commitment to professionalism, leadership, and customer service drives us to deliver innovative solutions that meet the evolving needs of our clients.
We're not just in the shipping business; we're in the information business. With a team of 15,000 trained professionals and over 250 locations worldwide, we offer unparalleled expertise and reach. Our Globally Unified Systems enable seamless communication and collaboration across the globe.
Job SummaryWe are seeking a highly skilled Global Customs Operations Specialist to join our Customs Brokerage department. The successful candidate will be responsible for ensuring the timely and accurate logging of incoming clearance documentation while providing exceptional customer service.
- Deliver exceptional customer service and ensure accuracy in data entry
- Receive shipment notifications and review documents for prioritization
- Update customer profiles and maintain current account information
- Support operations as needed and adhere to company standards
The Global Customs Operations Specialist will be responsible for:
- Fax, email, and ftp document receipt and processing
- Data entry into our operating system with timeliness and accuracy
- Ensuring customer profiles are up-to-date for assigned accounts
- Supporting operations where needed and meeting company training requirements
To succeed in this role, you'll need:
- Excellent verbal and written communication skills
- Experience with word processing, spreadsheets, Windows, Outlook, and PC-based software
- A willingness to learn and develop industry skills
- A sense of urgency and attention to detail
- A positive attitude and desire to help others
- A team player with a strong work ethic
- Confidence in high-pressure situations and a curiosity to learn and grow
At Expeditors, we value our employees and provide a comprehensive compensation package, including:
- A salary range of $38,000 per year
- Paid vacation, holiday, and sick time
- A health plan with medical, prescription drug, dental, and vision coverage
- Life insurance and RRSP retirement savings plan
- Employee stock purchase plan and training personnel development program
- A professional and friendly work environment
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