Human Resources Manager

4 weeks ago

Calgary, Alberta, Canada Bethany Care Society Full time
About Bethany Care Society

Bethany Care Society is a leading provider of care, housing, and community services for seniors and adults with disabilities in Western Canada. As a faith-based, not-for-profit organization, we are committed to delivering high-quality, person-centred care that focuses on the unique physical, emotional, and spiritual well-being of our residents and tenants.

Why Bethany?
Bethany has been recognized as one of Alberta's Top Employers for 15 years, offering a range of benefits and programs that support the well-being of our employees. We invest in our people because they are the reason for our success.

Job Summary
The Manager, HR Operations will play a key role in developing and delivering the Human Resources priorities for Bethany's strategic business plan. This position will act as a partner to the Operations Leadership Team and Site Administrators, advising on strategic workforce solutions and ensuring HR is meeting its operational commitments that support resident and tenant care.

Key Responsibilities
• Develop and report on Human Resources priorities for Bethany's strategic business plan
• Engage with Leaders interdepartmentally to support people objectives and business priorities across organizational portfolios
• Prepare quarterly reports on behalf of the Human Resources department for the Chief Operating Officer; Quality, Ethics and Safety Committee; and the organizational Business Strategy
• Ensure all labour relations activities, including bargaining, grievance management, and union business, are consistent and in alignment with Bethany's Labour Strategy
• Provide guidance to the HR team and sites when necessary
• Stay informed of industry and provincial labour activity and share how it may impact Bethany's Labour Strategy
• Build key relationships with industry professionals to stay informed of best practice for HR Operations in Continuing Care
• Identify opportunities to improve operational efficiencies through service level agreements, policies, and/or processes
• Ensure consistent application of Bethany's policies, collective agreements, procedures, and standards
• Ensure a consistent approach to investigation of employee misconduct, respect in the workplace, conflict of interests, safety, resident care concerns, etc.
• Ensure meaningful relationships are built between HR Team and all stakeholders with both confidence and a customer service orientation
• Identify Talent strategies to attract and retain high performers and critical healthcare workers
• Develop and oversee engagement objectives, including Top Employer, Scholarships & Awards, and stay/exit interview process
• Responsible for ensuring Executive Leadership is informed of emerging issues with HR Operations and Total Rewards
• Supports legal counsel with preparation for sensitive files and litigation
• Ensures workflow activities of direct reports are coordinated in an effective and efficient manner
• Ensures a high standard of performance and a service excellence orientation by providing regular feedback and enforcing policy, procedures, and standards
• Utilizes the services of external consultants where appropriate
• Manages the consultant relationship

Requirements
• Bachelor's Degree in Human Resources or equivalent experience
• Chartered Professional in Human Resources (CPHR) is preferred
• 7+ years' progressive and direct experience in Human Resources, including Labour & Employee Relations and Talent Acquisition
• 2+ years in a management role
• Experience in healthcare-related fields is considered an asset
• Experience in case management of complex ability, accommodation, and performance management is a requirement
• Experience working in multi-site, multi-union workplaces is an asset
• Excellent analytical skills, with strong ability in Excel and HRIS platforms
• Excellent communication skills, both verbal and written

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