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Customer Support Specialist

2 months ago

Brampton, Ontario, Canada Doorstep Canada Ltd Full time

We are seeking a highly motivated and organized Technical Service Associate to join our team at Doorstep Canada Ltd. This is a permanent full-time position with an estimated salary of $55,000 per year.

Job Description:

The successful candidate will be responsible for providing technical support to our clients, troubleshooting issues, and implementing solutions. They will also be required to maintain a problems and solutions log for use by other technical support analysts.

This role involves working in a fast-paced environment with tight deadlines and repetitive tasks. The ideal candidate will have excellent written communication skills, initiative, and the ability to work independently as well as part of a team.

The job requires the ability to sit for extended periods and to walk or stand occasionally. Manual dexterity and attention to detail are essential for this position.

Benefits include parking available and physical accessibility accommodations. We participate in programs that support newcomers and refugees as well as youth employment initiatives.

Requirements:
  • Degree equivalent to College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
  • 1 year to less than 2 years of experience

We are committed to diversity and inclusion. If you are a motivated and organized individual who is passionate about delivering exceptional customer service, we encourage you to apply.