Customer Support Assistant

2 weeks ago


Brampton, Ontario, Canada Garg Full time

**About Garg**

Garg is a dynamic organization seeking a skilled Customer Support Assistant to join our team.

**Job Overview**

We are looking for an individual who can provide top-notch support to our customers, ensuring their needs are met and exceeded. As a Customer Support Assistant, you will be the first point of contact for our clients, resolving their queries and concerns in a timely and professional manner.

**Salary Information**

The estimated salary for this position is $35,000 - $45,000 per year, depending on experience and qualifications.

**Job Description**

In this role, you will be responsible for:

  • Responding to customer inquiries via phone, email, or chat
  • Providing product information and addressing customer complaints
  • Escalating complex issues to senior support staff when necessary
  • Collaborating with internal teams to resolve customer issues

**Required Skills and Qualifications**

To succeed in this role, you will need:

  • A high school diploma or equivalent
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment
  • Basic knowledge of customer service principles and practices

**Benefits**

We offer a comprehensive benefits package, including:

  • Health insurance
  • Dental insurance
  • Vision insurance
  • 401(k) retirement plan

**Others**

At Garg, we value diversity and inclusion, and we welcome applicants from all backgrounds. If you are a motivated and customer-focused individual who is passionate about delivering exceptional support, we encourage you to apply for this exciting opportunity.


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