Customer Experience Representative

7 days ago


Dartmouth, Nova Scotia, Canada Savers Value Village Full time

About Us

Savers / Value Village is a purpose-driven company with a business model that positively impacts the planet and local communities. Our mission is to champion reuse and inspire a future where second-hand is second nature.

Job Title: Customer Service Associate

We are looking for a Customer Service Associate to create an exceptional experience for our customers, donors, and team members. As a Customer Service Associate, you will be the face of our company, providing top-notch customer service and support.

Responsibilities:

  • Provide exceptional customer service, answering questions and resolving issues in a timely and professional manner.
  • Assist donors with their donations, ensuring a seamless and positive experience.
  • Collaborate with team members to achieve sales goals and maintain a clean and organized store environment.

What We Offer:

  • Comprehensive onboarding and training to ensure your success in the role.
  • A supportive and inclusive work environment that values diversity and individuality.
  • A range of benefits, including extended health care plans, company-paid life insurance, and a Group Registered Retirement Savings Plan (RRSP).

Apply Now: If you are a customer-focused individual with excellent communication skills and a passion for delivering exceptional service, we encourage you to apply for this exciting opportunity.

Key Qualifications:

  • Excellent customer service skills and a positive attitude.
  • Ability to work in a fast-paced environment and multitask with ease.
  • High school diploma or equivalent required; post-secondary education an asset.


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