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Intermediate Bilingual Property Field Claims Adjuster, Hybrid

2 months ago


Ottawa, Ontario, Canada Xpera Full time
About the Role

Xpera is seeking a highly skilled and experienced Intermediate Bilingual Property Field Claims Adjuster, Hybrid to join our team. As a key member of our team, you will be responsible for adjusting claims while ensuring that business development opportunities are maximized.

Key Responsibilities
  • Prompt contact and follow-up with policyholders and claimants to ensure timely resolution of claims.
  • Investigate the cause of claims and report to clients with solid recommendations.
  • Using supplied technology, scope and establish the quantum of damages.
  • Identify exposures, recommend reserves, and negotiate fair and satisfactory settlements.
  • Provide high-level customer service to clients and the insured throughout the claims process.
  • Participate in after-hours customer service requirements when required.
  • Perform duties assigned in compliance with established work standards, policies, and procedures.
Requirements
  • Minimum of 3 years' experience in desktop or field claims adjusting, preferably in property.
  • Ongoing commitment to education and learning, preferably pursuing a CIP designation.
  • Proficient in the use of Microsoft Office products, including Outlook, Word, Excel, and OneDrive.
  • Ability to interpret complex documents of a legal nature and perform advanced numerical calculations.
  • Strong analytical and organizational skills, with the ability to prioritize and manage conflicting priorities effectively.
  • Excellent customer service skills and ability to handle pressure with a calm demeanor.
  • Ability to communicate effectively in both English and French.
What We Offer
  • A dynamic and supportive work environment.
  • Ongoing training and development opportunities.
  • A competitive compensation package.
  • A comprehensive benefits program.
  • The opportunity to work with a leading insurance company.