Claims Adjuster

2 months ago


Ottawa, Ontario, Canada Xpera Full time
About the Role

We are seeking an experienced Intermediate Bilingual Property Field Claims Adjuster to join our team at Xpera. As a key member of our team, you will be responsible for adjusting claims while ensuring business development opportunities are maximized.

Key Responsibilities
  • Prompt contact and follow-up with policyholders and claimants to ensure timely resolution of claims.
  • Investigate the cause of claims and provide solid recommendations to clients.
  • Use technology to scope and establish the quantum of damages.
  • Identify exposures, recommend reserves, and negotiate fair and satisfactory settlements.
  • Provide high-level customer service to clients and insured throughout the claims process.
  • Participate in after-hours customer service requirements when needed.
Requirements
  • Minimum of 3 years' experience in property claims adjusting.
  • Ongoing commitment to education and learning, preferably pursuing CIP designation.
  • Effective analytical skills, including identification of cause-and-effect dynamics.
  • Good investigative manner.
  • Able to draw valid conclusions and effectively communicate them.
  • Ability to interpret complex documents of a legal nature and perform advanced numerical calculations.
Preferred Qualifications
  • Adjuster's license or currently pursuing CIP designation.
  • Bilingualism is an asset (fluency in French and English).
About Xpera

Xpera is a leading provider of claims adjusting services. We are committed to providing our clients with exceptional service and expertise. Our team is dedicated to helping our clients navigate the complex claims process and achieve successful outcomes.



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