Intermediate Bilingual Property Field Claims Adjuster, Hybrid
2 months ago
Xpera is seeking a highly skilled and experienced Claims Adjuster - Property Field, Bilingual to join our team. As a key member of our team, you will be responsible for adjusting claims while ensuring that business development opportunities are maximized.
Key Responsibilities- Prompt contact and follow-up with policyholders and claimants to ensure timely resolution of claims.
- Investigate the cause of claims and report to clients with solid recommendations.
- Use technology to scope and establish the quantum of damages.
- Identify exposures, recommend reserves, and negotiate fair and satisfactory settlements.
- Provide high-level customer service to clients and insured throughout the claims process.
- Participate in after-hours customer service requirements when required.
- Perform duties assigned in compliance with established work standards, policies, and procedures.
- Completion of high school education; a university degree or post-secondary education related to insurance is preferred.
- Ongoing commitment to education and learning, preferably pursuing a CIP designation.
- Proficient in the use of Microsoft Office Products (Outlook, Word, Excel, OneDrive).
- Prior experience in desktop or field claims adjusting, preferably in property.
- Equivalency in combination of education and experience will be considered.
- Proactive in finding resolutions, with a sense of urgency and responsiveness.
- Effective analytical skills, including identification of cause-and-effect dynamics.
- Able to draw valid conclusions and effectively communicate them.
- Ability to interpret complex documents of a legal nature, perform, and understand advanced numerical calculations, including analysis of comparative information.
- Demonstrated organizational skills with the ability to prioritize and manage conflicting priorities in an effective manner.
- Ability to handle pressure with a calm demeanor, especially during conflict and difficult situations.
- Must have people skills with a bias towards building relationships with own team and claims stakeholders.
- Proficient with computers and current technology.
- Effective written skills, including grammar and those of a technical nature.
- Effective oral skills, including listening, interviewing, negotiating, and must be able to flex style appropriate to audience.
- Excellent customer service skills and ensures that all inquiries are effectively dealt with in a timely manner.
- Minimum of 3 years' experience.
- Ongoing commitment to education and learning.
- Effective analytical skills, including identification of cause and effect dynamics.
- Good investigative manner.
- Able to draw valid conclusions and effectively communicate them.
- Ability to interpret complex documents of a legal nature, perform, and understand advanced numerical calculations, including analysis of comparative information.
- Adjuster's license, or currently pursuing CIP designation.
- Bilingualism is an asset (fluency in French and English).
- Advanced communication skills, including:
- Effective written skills, including those of a technical nature.
- Effective oral skills, including listening, interviewing, negotiating, and must be able to flex style appropriate to audience.
Xpera is an equal opportunities employer and welcomes applications from people with disabilities. Accommodations are available on request for candidates throughout the recruitment and assessment process.
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Ottawa, Ontario, Canada Xpera Full timeJob Title: Intermediate Bilingual Property Field Claims Adjuster, HybridWe are seeking a highly skilled and experienced Intermediate Bilingual Property Field Claims Adjuster to join our team. As a key member of our team, you will be responsible for adjusting claims while ensuring business development opportunities are maximized.Key Responsibilities:Prompt...
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Ottawa, Ontario, Canada Xpera Full timeAbout the RoleXpera is seeking a highly skilled and experienced Intermediate Bilingual Property Field Claims Adjuster, Hybrid to join our team. As a key member of our team, you will play a critical role in ensuring the smooth operation of our claims process.Key ResponsibilitiesClaims Investigation and Resolution: Conduct thorough investigations into property...
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Ottawa, Ontario, Canada Xpera Full timeAbout the RoleXpera is seeking a highly skilled and experienced Intermediate Bilingual Property Field Claims Adjuster, Hybrid to join our team. As a key member of our team, you will play a critical role in ensuring the smooth operation of our claims process.Key ResponsibilitiesClaims Investigation and Resolution: Conduct thorough investigations into property...
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Ottawa, Ontario, Canada Xpera Full timeAbout the RoleWe are seeking a highly skilled and experienced Intermediate Bilingual Property Field Claims Adjuster to join our team at Xpera. As a key member of our team, you will be responsible for adjusting claims while ensuring business development opportunities are maximized.Key ResponsibilitiesPrompt contact and follow-up with policyholders and...
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