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Senior Account Manager
2 months ago
Cult Collective Ltd. is seeking an experienced Senior Account Manager to join our team. As a key member of our account management team, you will be responsible for building and maintaining strong relationships with our clients, driving revenue growth, and delivering exceptional customer service.
Key Responsibilities- Client Relationship Management: Develop and maintain strong relationships with key clients, understanding their business needs and goals, and providing tailored solutions to meet their requirements.
- Revenue Growth: Identify opportunities for revenue growth and develop strategies to achieve sales targets, working closely with the sales team to ensure successful outcomes.
- Account Management: Manage a portfolio of clients, providing regular updates, and ensuring that their needs are met through effective communication and project management.
- Project Management: Lead and manage projects from start to finish, ensuring timely delivery, and exceeding client expectations.
- Team Collaboration: Work closely with internal teams, including sales, marketing, and operations, to ensure seamless delivery of services and achieve business objectives.
- Financial Management: Manage budgets, track expenses, and ensure financial reporting is accurate and up-to-date.
- Client Communication: Develop and maintain effective communication channels with clients, ensuring that their needs are met, and their expectations are exceeded.
- 7-10 years of experience in account management, customer service, or a related field.
- Post-secondary education in business or a related field.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and prioritize multiple tasks.
- Strong analytical and problem-solving skills.
- Experience working with CRM software and project management tools.
- Ability to work independently and as part of a team.
Cult Collective Ltd. is a leading provider of marketing and business solutions, helping courageous business leaders create category-leading brands. We are a dynamic and innovative company, always looking for talented individuals to join our team.
