Branch Manager II

3 weeks ago


Bathurst, New Brunswick, Canada The Toronto-Dominion Bank (Canada) Full time
Job Description

Job Summary:

We are seeking a highly skilled and experienced Branch Manager II to join our team at The Toronto-Dominion Bank (Canada). As a key member of our leadership team, you will be responsible for leading a medium to large-sized branch, overseeing a team of colleagues, and driving business results.

Key Responsibilities:
  • Customer Experience: Manage the service and advice team to promote a positive customer and colleague experience, ensuring that customers receive exceptional service and advice.
  • Leadership and Development: Lead, coach, and develop a team of service and advice colleagues, providing guidance and support to help them achieve their career goals.
  • Risk Management: Identify and manage risks, ensuring that the branch operates within the bank's risk appetite and complies with regulatory requirements.
  • Operational Excellence: Oversee the day-to-day operations of the branch, ensuring that processes are efficient, effective, and aligned with bank policies and procedures.
  • Business Development: Develop and implement business strategies to drive growth and revenue, working closely with colleagues and other business lines to achieve business objectives.
  • Team Management: Manage a team of colleagues, providing guidance, support, and coaching to help them achieve their goals and develop their skills and capabilities.
  • Communication: Communicate effectively with colleagues, customers, and other stakeholders, ensuring that information is shared and understood.
Requirements:
  • Education: Undergraduate degree and/or relevant experience.
  • Experience: 5+ years of relevant experience in a leadership or management role.
  • Skills: Strong leadership and management skills, excellent communication and interpersonal skills, ability to analyze and solve problems, and experience with risk management and compliance.
What We Offer:

We offer a competitive compensation package, including a base salary, variable compensation, and a range of benefits and perks. We also offer opportunities for career development and growth, as well as a collaborative and supportive work environment.

Language Requirement: English (Quebec only).


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