Branch Manager II
4 weeks ago
Job Summary
We are seeking a highly skilled and experienced Branch Manager II to join our team at The Toronto-Dominion Bank (Canada). As a key member of our branch operations team, you will be responsible for leading a team of service and advice colleagues to deliver exceptional customer experiences and drive business results.
Key Responsibilities
- Lead and manage a team of service and advice colleagues to achieve business objectives and deliver exceptional customer experiences.
- Develop and implement strategies to improve customer satisfaction, loyalty, and retention.
- Manage branch operations, including customer service, sales, and advice-giving.
- Coach and develop colleagues to improve their skills and performance.
- Collaborate with other teams to achieve business objectives and drive growth.
- Ensure compliance with bank policies, procedures, and regulatory requirements.
Requirements
- Undergraduate degree and/or equivalent experience.
- 5+ years of relevant experience in branch management or a related field.
- Branch Compliance Officer (BCO) course and/or other relevant certifications.
- Strong leadership and management skills.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and prioritize multiple tasks.
What We Offer
We offer a competitive salary, variable compensation, and a comprehensive benefits package, including health and wellness benefits, retirement savings, and paid time off. We also provide opportunities for career growth and development, including training and mentorship programs.
How to Apply
If you are a motivated and experienced professional looking for a challenging and rewarding role, please submit your application, including your resume and cover letter, to our online portal. We thank all applicants for their interest; however, only those selected for an interview will be contacted.
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