Customer Service Representative
1 week ago
Job Summary
Enterprise Holdings is seeking a highly skilled Customer Service Representative to join our team. As a key member of our branch operations, you will provide exceptional customer service, support internal and external customers, and contribute to the success of our business.
Key Responsibilities
- Provide a high level of customer service, assisting customers with their rental needs and resolving issues in a timely and professional manner.
- Manage incoming and outgoing calls, ensuring that customers receive accurate information and support.
- Assist with branch operations, including processing returns, checking in vehicles, and performing administrative tasks.
- Meet and greet customers, providing a friendly and welcoming experience.
- Assist with marketing efforts, promoting the company and its services to customers.
Requirements
- Must be at least 18 years of age.
- Must be fluent in French and English.
- High school diploma or above required; some college preferred.
- Must have at least 1 year prior customer service or sales experience in retail, guest services, or administrative support.
- Must have a valid Canadian Class 5 driver's license with no more than 2 moving violations and/or at-fault accidents on driving record in the past 3 years.
- Must be authorized to work in Canada and not require work authorization sponsorship by our company for this position now or in the future.
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