Customer Service Representative
5 days ago
Job Summary:
Federated Co-operatives Limited is seeking a highly motivated and customer-focused Cashier Clerk to join our dynamic team. As a key member of our retail team, you will be responsible for providing exceptional customer service, processing sales transactions, and maintaining a clean and safe work environment.
Key Responsibilities:
- Customer Service: Greet customers, respond to customer inquiries, and resolve any issues in a professional and courteous manner.
- Sales Processing: Accurately process sales transactions, handle cash and credit transactions, and maintain a high level of accuracy.
- Merchandise Handling: Bag and assist with carrying out purchases, restock shelves, and maintain a clean and organized store environment.
- Store Maintenance: Maintain a clean and safe work environment, including sweeping, mopping, and taking out trash.
- Teamwork: Work collaboratively with other team members to achieve sales goals and provide excellent customer service.
Requirements:
- Customer Service Skills: Excellent communication and interpersonal skills, with the ability to work with customers from diverse backgrounds.
- Attention to Detail: High level of accuracy and attention to detail when processing sales transactions and handling customer inquiries.
- Physical Demands: Ability to lift up to 50 lbs, stand for long periods, and move quickly and efficiently around the store.
- Availability: Availability to work a variety of shifts, including mornings, afternoons, and evenings, including weekends and holidays.
What We Offer:
- Competitive Salary: A competitive salary and benefits package, including a loyalty discount program and employee and family assistance program.
- Opportunities for Advancement: Opportunities for career advancement and professional growth within our organization.
- Team Member Benefits: A range of benefits, including a team member volunteer program, long-term service awards, and career and development opportunities.
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