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Director, Operations Research Lead
2 months ago
CAE Flight Services offers cutting-edge digital solutions to equip aviation professionals with the data needed to make informed decisions and take control of critical tasks. Our comprehensive portfolio of software solutions includes airport resource management, crew planning, flight planning, inflight provisioning, tactical schedule planning, and disruption management.
The Director, Operations Research Lead is responsible for leading an international team specializing in optimization services. In addition to being responsible for the analytical method of problem-solving and decision-making used in many of the CAE Flight Services solutions. In this role, the successful incumbent will provide support during all phases of a product lifecycle: from sales demonstrations, algorithm implementation, engine delivery, production support, to after-sales service.
Key Responsibilities- Delivering complex solutions into hosted environments.
- Working with customers and internal stakeholders to understand the logic and requirements of airline operations while offering creative solutions when recognizing improvement opportunities.
- Participating in peer review of solution design, assessing opportunities for solution and process improvement, and preparing documentation of rationale to share with team members and stakeholders.
- Supporting marketing and sales activities necessary to ensure success of the solutions and services offered by CAE Flight Services. This may include the promotion and demonstration of solutions and services to stakeholders.
- Providing third-level support and training courses to customers.
- Representing CAE Flight Services and the OR team in a positive, helpful, and professional way at all times.
- Responsible for technical and team leadership through coaching and mentorship.
- Maintaining high standards of software quality within the team by establishing and role modelling good practices and habits.
- Responsible for identifying and encouraging areas for growth and improvement within your team.
- Master's degree (or higher) in Operations Research, Computer Science, Industrial Engineering, Management Information Systems, or similar field.
- Ten years' experience in optimization solutions.
- Strong leadership skills; experience with leading an international team is a strong asset.
- You will bring extensive knowledge and experience in building solutions based on mathematical programming models to guide development and implementation efforts across the solution lifecycle.
- Strong knowledge of mathematical programming models such as LP/IP, network flow, graph theory, column generation, branch and bound, and large-scale optimization, statistical and/or machine learning models for real-world optimization or predictive modeling problems.
- Strong knowledge of C++ (11+), object-oriented programming/design principles and patterns, SOLID, design patterns (Gang of Four).
- A desire to remain technical capable and an expert in mathematical programming models and related OR subject areas.
- Strong experience of enterprise software development and maintenance.
- Experience designing and developing client applications for Windows or Linux, integrations, and APIs.
- Strong initiative to find ways to improve solutions, systems, and processes.
- Strong communication skills (English and French) with both internal team members and external stakeholders. Ability to build strong relationships and work collaboratively with cross-functional teams.
- Experience in people management and the ability to lead and influence others.
- Ability to work independently, without routine supervision.
- Understanding database schema and SQL statements.
- Machine Learning and data analytics experience and skills.
- Working knowledge of C# and Python.
- Working experience with MIP/LP solvers (Cplex/Gurobi/OR-Tools/Coin-OR).
- Strong facilitation and training skills.
At CAE, we equip people in critical roles with the expertise and solutions to create a safer world. As a technology company, we digitalize the physical world, deploying software-based simulation training and critical operations support solutions. Above all else, we empower pilots, cabin crew, airlines, and defence and security forces to perform at their best every day and when the stakes are the highest. Around the globe, we're everywhere customers need us to be with more than 13,000 employees in approximately 250 sites and training locations in over 40 countries. CAE represents more than 75 years of industry firsts—the highest-fidelity flight and mission simulators as well as training programs powered by digital technologies. We embed sustainability in everything we do. Today and tomorrow, we'll make sure our customers are ready for the moments that matter.
