Customer Service Representative
1 month ago
About the Role
Leon's Furniture is seeking a highly motivated and customer-focused Part-Time Customer Care Associate to join our team. As a key member of our customer service team, you will be responsible for delivering exceptional customer experiences, responding to customer inquiries, and providing support with after-sales service.
Key Responsibilities
- Communicate clearly and effectively with customers through various channels
- Resolve customer complaints and concerns in a professional and timely manner
- Assist customers with product inquiries, returns, and exchanges
- Work collaboratively with colleagues to achieve sales and customer satisfaction goals
- Participate in ongoing training and development to enhance customer service skills
Why Work with Us?
- Opportunities for career growth and professional development
- A dynamic and supportive work environment
- A generous employee discount program
- Profit sharing opportunities
Requirements
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment
- Strong problem-solving and analytical skills
- Ability to work collaboratively as part of a team
- Availability to work flexible hours, including evenings and weekends
What We Offer
- A competitive hourly rate
- A comprehensive training program
- Ongoing support and feedback
- A fun and dynamic work environment
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