Logistics Coordinator

2 weeks ago

Iroquois Falls, Ontario, Canada First Student Canada-Transco Full time

About the Role:

As a Dispatcher with First Student Canada-Transco, you will play a critical role in ensuring the safe and efficient transportation of students and passengers. This position requires strong communication and problem-solving skills, as well as the ability to work in a fast-paced environment.

Key Responsibilities:

  • Oversee all routes and scheduling of buses to ensure on-time performance
  • Counsel and coach drivers and monitors to improve performance and safety
  • Handle heavy phone and radio traffic to resolve issues and provide solutions
  • Take scheduling and driver complaints and report to Operations Supervisor/Contract Manager
  • Serve as primary communication liaison with major contracted customers
  • May handle charter reservations, billing, or driver payroll
  • Provide solutions to drop-off and pick-up problems
  • Handle back-up driver duties or perform miscellaneous clerical duties as needed
  • Complete assignment of special projects
  • Assist with supervision of day-to-day operations

Requirements:

  • 3-5 years of experience in transportation or logistics
  • High school diploma or equivalent
  • Basic knowledge of radio dispatch equipment
  • Excellent communication and customer service skills
  • Ability to deliver under time constraints and deadlines
  • Previous terminal operations, dispatch, or driver experience
  • Computer literate
  • Subject to background check

About First Student Canada-Transco:

We are a leading provider of school transportation services, operating in 460 locations across the US and Canada. We work with school districts to provide safe, reliable, and cost-effective transportation for five million students per school day. We employ over 48,000 people and operate and maintain over 43,000 buses.

Why Work with Us:

  • Career advancement opportunities due to our strong presence across North America
  • Positive and rewarding work environment

Equal Opportunity Employer:

We aspire to have a culture where all people are First. We strive to attract and retain a diverse workforce, therefore all qualified applicants will receive consideration for employment. We encourage applications from women, persons with a disability, Indigenous peoples, and members of a visible minority. First is an equal opportunity employer and by doing so, we will sustain and promote an inclusive culture that supports future growth for all.

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