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Collection Specialist
2 months ago
As a Collection Customer Service Agent at National Bank, you will play a vital role in helping clients manage their financial obligations. Your primary responsibility will be to suggest payment agreements that cater to their needs, promoting their financial health and well-being.
Key Responsibilities- Develop and propose payment plans that suit clients' financial situations
- Utilize active listening skills and empathy to understand clients' concerns and needs
- Collaborate with clients to create mutually beneficial payment agreements
By joining our Collection team, you will have the opportunity to make a positive impact on clients' lives. You will develop strong communication and problem-solving skills, which will be valuable in your career growth and personal development.
