Collections Specialist
2 weeks ago
Key Responsibilities:
We are seeking a skilled Collections Specialist to join our Finance team in Montreal. As a Collections Specialist, you will be responsible for contacting customers with overdue account balances in a professional and courteous manner.
Key Accountabilities:
- Make outbound collection calls to customers with overdue accounts.
- Collect customer payments in accordance with payment due dates.
- Identify issues contributing to account delinquency and discuss with management and Sales Rep.
- Interact with collection agencies to resolve delinquent accounts.
- Support operations by managing customer overdue accounts and collection activities.
- Assist with daily cash application.
Requirements:
We are looking for a candidate with 1-2 years of experience in a collection function or customer-facing role. Excellent written and spoken English and French are required.
What We Offer:
As a Collections Specialist at Lightspeed, you will enjoy a range of benefits, including a flexible hybrid work environment, genuine career opportunities, and a team that is big enough for growth but lean enough to make a real impact.
Benefits:
- Lightspeed RSU program
- Unlimited paid time off policy
- Flexible working policy
- Health insurance
- Health and wellness benefits
- Possibility for transit fees to be covered
- Paid leave assistance for new parents
- LinkedIn learning
- Volunteer day
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