Collections Specialist

2 weeks ago


Montreal, Quebec, Canada Lightspeed Full time

Key Responsibilities:

We are seeking a skilled Collections Specialist to join our Finance team in Montreal. As a Collections Specialist, you will be responsible for contacting customers with overdue account balances in a professional and courteous manner.

Key Accountabilities:

  • Make outbound collection calls to customers with overdue accounts.
  • Collect customer payments in accordance with payment due dates.
  • Identify issues contributing to account delinquency and discuss with management and Sales Rep.
  • Interact with collection agencies to resolve delinquent accounts.
  • Support operations by managing customer overdue accounts and collection activities.
  • Assist with daily cash application.

Requirements:

We are looking for a candidate with 1-2 years of experience in a collection function or customer-facing role. Excellent written and spoken English and French are required.

What We Offer:

As a Collections Specialist at Lightspeed, you will enjoy a range of benefits, including a flexible hybrid work environment, genuine career opportunities, and a team that is big enough for growth but lean enough to make a real impact.

Benefits:

  • Lightspeed RSU program
  • Unlimited paid time off policy
  • Flexible working policy
  • Health insurance
  • Health and wellness benefits
  • Possibility for transit fees to be covered
  • Paid leave assistance for new parents
  • LinkedIn learning
  • Volunteer day

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