Capital Collections Specialist

4 hours ago


Montreal, Quebec, Canada Lightspeed Full time

Capital Collections Specialist Role Overview

We're seeking a skilled Capital Collections Specialist to join our Capital and Payments team in Montreal. This customer-facing role will involve contacting merchants with overdue account balances, negotiating repayment plans, and providing exceptional customer service.

Key Responsibilities:

  • Demonstrate empathy and understanding for customers' situations, needs, and offer solutions.
  • Perform outbound calls to collect on overdue Capital advance accounts and negotiate repayment plans.
  • Support operations by managing customer overdue accounts and collection activities.
  • Ensure exceptional execution results in the collection of our financial loans.
  • Document collections activities and processes through superior administration skills.
  • Negotiate with consumers and explore money sources to determine the best possible arrangement.
  • Issue dunning letters and refer to a collection agency when necessary.

Requirements:

  • Minimum 2 years' experience in collections or a target-driven call centre environment.
  • Experience collecting for a financial institution (e.g., bank, credit card company).
  • Strong communication skills in English and French, written and oral.

What We Offer:

  • A flexible hybrid work environment (3 days/week in office).
  • Genuine career opportunities in a company creating new jobs daily.
  • A team big enough for growth but lean enough to make a real impact.
  • Lightspeed RSU program, unlimited paid time off, and more.


  • Montreal, Quebec, Canada Lightspeed Full time

    Capital Collections Specialist RoleWe're looking for a skilled Capital Collections Specialist to join our Capital and Payments team in Montreal. As a customer-facing representative, you'll be responsible for contacting merchants with overdue account balances and arranging repayment plans.Key Responsibilities:Demonstrate empathy and understanding for...


  • Montreal, Quebec, Canada Lightspeed Full time

    Capital Collections Specialist Role We're looking for a skilled Capital Collections Specialist to join our Capital and Payments team in Montreal. As a key member of our team, you will be responsible for contacting merchants with overdue account balances and arranging repayment plans. Key Responsibilities: Demonstrate empathy and understanding for...


  • Montreal, Quebec, Canada Lightspeed Full time

    Capital Collections Specialist OpportunityWe're seeking a skilled Capital Collections Specialist to join our Capital and Payments team in Montreal. As a key member of our team, you will be responsible for contacting merchants with overdue account balances and arranging repayment plans.Key Responsibilities:Demonstrate empathy and understanding for customers'...


  • Montreal, Quebec, Canada Lightspeed Full time

    About the RoleWe're seeking a skilled Capital Collections Specialist to join our Capital and Payments team in Montreal. As a key member of our team, you'll be responsible for contacting merchants with overdue account balances and arranging repayment plans.Key ResponsibilitiesDemonstrate empathy and understanding for customers' situations, needs, and offer...


  • Montreal, Quebec, Canada Lightspeed Full time

    About the RoleWe're seeking a skilled Capital Collections Specialist to join our Capital and Payments team in Montreal. As a key member of our team, you'll be responsible for contacting merchants with overdue account balances and arranging repayment plans.Key ResponsibilitiesDemonstrate empathy and understanding for customers' situations, needs, and offer...


  • Montreal, Quebec, Canada Lightspeed Full time

    About the Role:We are seeking a highly skilled Capital Collections Specialist to join our team in Montreal. As a Capital Collections Specialist, you will be responsible for contacting merchants with overdue account balances and arranging appropriate repayment plans.Key Responsibilities:Demonstrate compassion and empathy for customers by understanding their...


  • Montreal, Quebec, Canada Lightspeed Full time

    About the Role:We are seeking a highly skilled Capital Collections Specialist to join our team in Montreal. As a Capital Collections Specialist, you will be responsible for contacting merchants with overdue account balances and arranging appropriate repayment plans.Key Responsibilities:Demonstrate compassion and empathy for customers by understanding their...


  • Montreal, Quebec, Canada Lightspeed Full time

    Capital Collections Specialist We're looking for a Capital Collections Specialist to join our Capital and Payments team in Montreal. You will hold a customer-facing role and will primarily be responsible for contacting merchants using our capital advance product with overdue account balances and arranging appropriate repayment plans. Key...


  • Montreal, Quebec, Canada Bausch Health Full time

    Capital Equipment SpecialistBausch Health is seeking a skilled Capital Equipment Specialist to join our team. As a key member of our sales team, you will be responsible for selling, planning, and implementing account management activities related to the sale and distribution of Solta's capital equipment in a given territory.Key Responsibilities:Perform...


  • Montreal, Quebec, Canada Bausch Health Full time

    Capital Equipment SpecialistBausch Health is seeking a highly motivated and experienced Capital Equipment Specialist to join our team. As a key member of our sales team, you will be responsible for selling and distributing Solta's capital equipment in a given territory.Key Responsibilities:Perform effective territory penetration coverage and account...


  • Montreal, Quebec, Canada Bausch Health Full time

    Capital Equipment SpecialistBausch Health is seeking a highly motivated and experienced Capital Equipment Specialist to join our team. As a key member of our sales team, you will be responsible for selling and distributing Solta's capital equipment in a given territory.Key Responsibilities:Perform effective territory penetration coverage and account...


  • Montreal, Quebec, Canada Bausch Health Full time

    Capital Equipment SpecialistBausch Health is seeking a skilled Capital Equipment Specialist to join our team. As a key member of our sales team, you will be responsible for selling, planning, and implementing account management activities related to the sale and distribution of Solta's capital equipment in a given territory.Key Responsibilities:Perform...


  • Montreal, Quebec, Canada Lightspeed Full time

    Key Responsibilities:We are seeking a skilled Collections Specialist to join our Finance team in Montreal. As a Collections Specialist, you will be responsible for contacting customers with overdue account balances in a professional and courteous manner.Key Accountabilities:Make outbound collection calls to customers with overdue accounts.Collect customer...


  • Montreal, Quebec, Canada State Street Full time

    Job Title: Capital Investment SpecialistWe are seeking a highly skilled Capital Investment Specialist to join our team at State Street. As a key member of our Hedge Fund Accounting and Administration team, you will be responsible for delivering exceptional client service and overseeing the global hedge accounting team.Key Responsibilities:Manage the delivery...


  • Montreal, Quebec, Canada Lightspeed Full time

    Customer Account Recovery SpecialistWe are seeking a highly skilled Customer Account Recovery Specialist to join our Finance team in Montreal. As a key member of our team, you will be responsible for contacting customers with overdue account balances in a professional and courteous manner.Key Responsibilities:Make outbound collection calls to customers with...


  • Montreal, Quebec, Canada National Bank Full time

    Job SummaryAs a Chief Capital Model and Management Specialist in the Internal Audit team at National Bank, you will contribute to the team's audit mandates and advisory mandates while developing the knowledge of your colleagues in your area of expertise.This is a unique opportunity to acquire a thorough understanding of capital modeling and management, and...


  • Montreal, Quebec, Canada Squarepoint Capital Full time

    About Squarepoint CapitalSquarepoint Capital is a global investment management firm that leverages a diversified portfolio of systematic and quantitative strategies across financial markets to achieve high-quality, uncorrelated returns for our clients.We have deep expertise in trading, technology, and operations, and attribute our success to rigorous...


  • Montreal, Quebec, Canada Squarepoint Capital Full time

    About Squarepoint CapitalSquarepoint Capital is a global investment management firm that leverages a diversified portfolio of systematic and quantitative strategies across financial markets to achieve high-quality, uncorrelated returns for our clients.We have deep expertise in trading, technology, and operations, and attribute our success to rigorous...


  • Montreal, Quebec, Canada Squarepoint Capital Full time

    Job Title: Platform SpecialistJob Summary:We are seeking a highly skilled Platform Specialist to join our team at Squarepoint Capital. As a Platform Specialist, you will play a crucial technical role in delivering mission-critical platform infrastructure using the DevOps methodology.Key Responsibilities:Design, monitor, and scale Platform...


  • Montreal, Quebec, Canada Squarepoint Capital Full time

    Job Title: Platform SpecialistJob Summary:We are seeking a highly skilled Platform Specialist to join our team at Squarepoint Capital. As a Platform Specialist, you will play a crucial technical role in delivering mission-critical platform infrastructure using the DevOps methodology.Key Responsibilities:Design, monitor, and scale platform infrastructure to...