Crisis Support Specialist

2 weeks ago


Thunder Bay, Ontario, Canada Beendigen Full time
Job Title: Crisis Support Specialist

Beendigen is seeking a dedicated and resourceful Crisis Support Specialist to join our team. As a Crisis Support Specialist, you will provide emotional and crisis support/intervention, safety planning, information, and referrals to Anishinabe women in need.

Key Responsibilities:

  • Provide shift coverage and support to full-time staff during weekdays, statutory holidays, and weekends.
  • Assess the situation of callers, particularly with reference to their safety, and provide information and referrals to appropriate community resources.
  • Maintain records of all calls according to the format and guidelines set out by the Help Line.
  • Represent the organization in a positive and professional manner at all times.

Requirements:

  • An appropriate Bachelor's Degree or College Diploma with 2 to 3 years of relevant experience.
  • Comparable combination of education and experience will be considered.
  • Bilingual in English and Ojibway, Oji-Cree, or Cree, other indigenous language, or French.

Working Conditions:

  • Relief Helpline Crisis Workers usually work in a call center environment, but the mission of the organization may sometimes take them to non-standard workplaces.
  • Hours of work are relief, normally 8 hours per day, in a 24/7, 365 days a year work environment with occasional overtime.

How to Apply:

Interested applicants are invited to submit their application via Beendigen's website at http://www.beendigen.com/employment/.


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