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Food Service Supervisor

2 months ago

Scarborough Village, Ontario, Canada Prosper Immigration Inc. Full time

We are seeking a highly motivated and experienced Food Service Supervisor to join our team at Prosper Immigration Inc. as a key member of our fast-paced restaurant operations.

As a Food Service Supervisor, you will be responsible for managing daily restaurant operations, leading a team of staff, ensuring exceptional customer satisfaction, maintaining high food quality and safety standards, and optimizing efficiency.

Key Responsibilities:

  • Team Management:
    • Supervise and train staff to ensure excellent customer service and high-quality food preparation
    • Schedule shifts and provide guidance and performance feedback to team members
  • Customer Service Excellence:
    • Ensure prompt and friendly service to all customers
    • Handle customer inquiries and complaints in a professional and courteous manner
  • Food Quality and Safety:
    • Maintain high standards of food quality and safety
    • Enforce food safety regulations and conduct regular inspections
  • Operational Efficiency:
    • Manage inventory and control costs to optimize restaurant efficiency
    • Streamline processes to improve customer satisfaction and staff productivity
  • Training and Development:
    • Provide comprehensive training to staff on food preparation, customer service, and restaurant operations
    • Promote continuous learning and professional development among team members

Requirements:

  • High school diploma or equivalent
  • Minimum of 6 months experience in the Food & Beverage industry (3 years experience for candidates outside Canada)
  • CLB 6 Minimum in English
  • Knowledge of food safety and sanitation
  • Excellent communication and leadership skills
  • Detail-oriented and organized
  • Proficient in technology used in food service

Benefits:

  • On-site parking
  • Paid time off
  • Competitive salary: $17.50 per hour

Work Environment:

  • Full-time, permanent position
  • 8 hour shift, Monday to Friday
  • Evening shift availability