Datacenter Inventory Specialist

4 weeks ago

Toronto, Ontario, Canada Microsoft Full time

Job Summary

We are seeking a highly organized and detail-oriented Datacenter Inventory Specialist to join our team at Microsoft. In this role, you will be responsible for coordinating with suppliers to initiate warranty claims and process failed vendor hardware devices.

Key Responsibilities

  • Develop and maintain accurate inventory records, ensuring compliance with Microsoft contractual agreements and Service Level Agreements (SLAs).
  • Coordinate with suppliers to initiate warranty claims and process failed vendor hardware devices, following all SLAs related to the RMA warranty process.
  • Ensure accurate documentation of incoming and outgoing deliveries, as well as records of inventory movements.
  • Perform cycle audits and data corrections to ensure all inventory controls are met.
  • Ensure detailed physical inventory tracking and staging, and maintain an effective customer focus.
  • Under the supervision of more experienced Data Center colleagues, destruction of data bearing devices (DBD) following all SLAs and Microsoft policies.
  • Comply with all security and data management policies, and embody Microsoft's values of respect, integrity, and accountability.

Requirements

  • High School Diploma AND 6 months experience or an internship in inventory management, retail, warehouse management, or a related field, or equivalent experience.
  • Ability to meet Microsoft, customer, and/or government security screening requirements, including Microsoft Cloud Background Check and Reliability Status screening from a duly authorized department or agency of the Government of Canada.

Preferred Qualifications

  • 1+ years' experience in warehouse/supply chain in an information technology (IT) environment, IT, and/or logistics, operating heavy-load movement equipment (e.g., forklift, pallet jacks, chassis lifts) for a large corporation, or equivalent experience.

What We Offer

  • Industry leading healthcare
  • Educational resources
  • Discounts on products and services
  • Savings and investments
  • Maternity and paternity leave
  • Generous time away
  • Giving programs
  • Opportunities to network and connect

About Microsoft

Microsoft's Cloud Operations & Innovation (CO+I) is the engine that powers our cloud services. As a CO+I Datacenter Inventory Specialist, you will perform a key role in delivering the core infrastructure and foundational technologies for Microsoft's online services, including Bing, Office 365, Xbox, OneDrive, and the Microsoft Azure platform.

Our infrastructure is comprised of a large global portfolio of more than 200 Data Centers in 32 countries and millions of servers. Our foundation is built upon and managed by a team of subject matter experts working to support services for more than 1 billion customers and 20 million businesses in over 90 countries worldwide.

With environmental sustainability and optimization at the forefront of our data center design and operations, we continue to grow and evolve as we meet the ever-changing business demands that hold Microsoft as a world-class cloud provider.

Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees, we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day, we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

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