Technical Support Specialist

1 week ago


Cambridge, Ontario, Canada BLUE AERO JOB SERVICES INC. Full time

At Blue Aero Job Services Inc., we are seeking a skilled Technical Support Specialist to join our team. This role requires a college or CEGEP education and 1-2 years of experience in a technical support environment.

Key Responsibilities:

  • Respond to user difficulties with computers and provide solutions from user guides and technical manuals.
  • Provide advice and training to users, collect and maintain a problems and solutions log, and participate in software redesign and supervision of technical support workers.
  • Offer network, Internet, and business systems support, and set up equipment and perform Web-server backup operations.

Work Conditions and Physical Capabilities:

  • Fast-paced environment, working under pressure with tight deadlines and repetitive tasks.
  • Requires attention to detail, accuracy, and excellent oral and written communication skills.

Personal Suitability:

  • Accurate, client-focused, and efficient interpersonal skills.
  • Excellent initiative, judgement, and time management.
  • Ability to multitask and work as a team player.

Work Term: Permanent, Hours: 30 hours per week, Work Language: English.



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