Technical Support Specialist

2 weeks ago


Cambridge, Ontario, Canada BLUE AERO JOB SERVICES INC. Full time

We are seeking a skilled Technical Support Specialist to join our team at BLUE AERO JOB SERVICES INC. As a key member of our technical support team, you will be responsible for providing top-notch support to our clients.

Key Responsibilities
  • Respond to client inquiries and resolve technical issues in a timely and professional manner
  • Provide technical guidance and training to clients to ensure they are able to effectively use our products and services
  • Collaborate with our development team to identify and resolve technical issues
  • Develop and maintain technical documentation and knowledge base articles
  • Participate in the design and implementation of new technical solutions
Requirements
  • College/CEGEP diploma in a related field
  • 1-2 years of experience in a technical support role
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment and meet deadlines
  • Strong knowledge of computer systems and software
What We Offer
  • A competitive salary and benefits package
  • Opportunities for professional growth and development
  • A dynamic and supportive work environment


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