Guest Service Assistant Manager

2 weeks ago


Winnipeg, Manitoba, Canada Canad Inns Destination Centre Club Regent Casino Hotel Full time
Key Responsibilities:

As a Guest Service Assistant Manager at Canad Inns Destination Centre Club Regent Casino Hotel, you will be responsible for ensuring all details and services for reservations and check-ins/check-outs are completed and executed based on company standards and client requests. You will also assist in ensuring all staff are properly trained and have the tools and equipment needed to effectively carry out their jobs. Additionally, you will oversee the functions of other Guest Services supervisors and staff, and assist or lead when required. You will also assist management in monitoring and controlling the Guest Services budget, and resolve daily operational problems through consistent monitoring of Guest Services. You will also maintain and coordinate switchboard tasks and procedures.

Requirements:

Experience as a Front Office/Guest Services Supervisor in a hotel environment is preferred. Previous experience with Maestro would be considered an asset. Proficient in Microsoft Office Suite (Word and Excel) within a Microsoft Windows environment. Strong oral and written communication skills. Exceptional organizational skills and ability. Customer Service Excellence.

Our Benefits:

We offer a range of benefits to support your success, including group insurance, strong personal and professional development, continued education assistance, and employee discounts. We also offer employee events, wellness benefits, and career growth opportunities. Requests for reasonable accommodations will be reviewed on an individual basis, while keeping in line with Canad Inns standards. Thank you for your interest in a career with Canad Inns. We look forward to reviewing your application and potentially welcoming you to our team.

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