Unit Clerk, Ambulatory Care Specialist
2 months ago
Job Summary
We are seeking a highly organized and detail-oriented Unit Clerk, Ambulatory Care Specialist to join our team at PHSA. As a key member of our healthcare team, you will be responsible for providing administrative support to our patients and staff.
Key Responsibilities
- Provide exceptional customer service to patients and visitors, responding to inquiries and resolving issues in a timely and professional manner.
- Manage patient appointments and schedules, ensuring accurate and up-to-date information is maintained in our computerized system.
- Prepare and check patient charts, ensuring all necessary documentation is complete and accurate.
- Transcribe physicians' orders and other medical information, maintaining confidentiality and discretion at all times.
- Compile and analyze statistical data, providing insights and recommendations to improve patient care and services.
- Perform various administrative tasks, including typing, filing, and data entry, with a high level of accuracy and attention to detail.
Requirements
- Grade 12, medical terminology, and graduation from an approved Nursing Unit Clerk Program, plus one year's recent related experience.
- Ability to communicate effectively, both verbally and in writing.
- Ability to work effectively in a team environment, providing support and assistance as needed.
- Physical ability to carry out the duties of the position, including standing, walking, and lifting.
- Ability to operate a variety of computer software applications, including word processing and spreadsheet programs.
What We Offer
- A comprehensive benefits package, including medical, dental, and vision coverage.
- A generous vacation entitlement and accrual program.
- Opportunities for professional development and growth, including training and education programs.
- A supportive and inclusive work environment, committed to diversity and reconciliation.
About PHSA
PHSA is a provincial health authority, dedicated to improving the health of women, newborns, and families through a comprehensive range of services, research, and education. We are committed to providing high-quality patient care, while promoting a culture of safety, respect, and inclusivity.
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