Financial Services Representative

4 weeks ago


Owen Sound, Canada Scotiabank Full time

Explore a rewarding career at Scotiabank, where you'll play a key role in delivering exceptional customer experiences.

About the Role

As a Customer Experience Associate, you'll be the face of our branches, providing personalized support to customers and helping them achieve their financial goals.

  • You'll take a proactive approach to understanding customers' needs, listening attentively, and offering tailored solutions.
  • Process daily transactions with precision and efficiency, ensuring seamless interactions.
  • Nurture long-term relationships by empathizing with customers and exceeding their expectations.
  • Contribute to branch targets by identifying sales opportunities and delivering value-added services.
  • Stay up-to-date with the latest technology and expertly guide customers on mobile banking applications and digital tools.

What You'll Achieve

  • Build strong relationships with customers, fostering trust and loyalty.
  • Uncover and solve customers' needs, enhancing their overall experience.
  • Clearly communicate complex concepts, demystifying financial jargon for a broader audience.
  • Succeed in a target-driven environment while promoting a collaborative team spirit.
  • Demonstrate enthusiasm for learning and growth, driving your own professional development.

Your Qualifications

  • Showcase proven customer service skills through past work or community involvement.
  • Demonstrate a willingness to assist in a professional, friendly, and efficient manner.
  • Acknowledge flexibility in your schedule to meet business demands.
  • Comfortable navigating simple sales situations with confidence.
  • Possess strong technical skills, empowering you to promote digital and self-service banking options.

Why Join Us?

  • Become part of a forward-thinking organization where innovation meets collaboration.
  • Embark on a rewarding career path with diverse opportunities for growth and development.
  • Benefit from internal training programs, equipping you with the skills to excel in your role.
  • Join an organization committed to making a positive impact in our communities – for you and our customers.
  • Raise your performance bar and receive recognition and rewards that reflect your hard work.
  • Enjoy a competitive compensation package and comprehensive benefits.


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