Dental Receptionist with Excellent Customer Service Skills

1 week ago


Toronto, Ontario, Canada Midtown Dental Centre Full time
About Midtown Dental Centre

Located downtown at one of Canada's major intersections, our office is a truly cosmopolitan setting that serves a diverse patient base. Our staff reflects this diversity and we pride ourselves on delivering exceptional care to patients from all backgrounds.

We offer a unique blend of corporate-style benefits in a non-corporate environment. If you possess a sunny, energetic attitude and are focused on providing top-notch customer service, then read on

Benefits Package

- Competitive wages based on dental experience and attitude: $23-$28 per hour
- Individual cash bonuses
- Comprehensive medical health benefits and drug plan for you and your family
- Onsite and offsite continuing education opportunities
- Opportunities for advancement as we grow with several doctors and various positions available
- Flexible schedule to include at least two weekend days a month

Job Description
  • Answer all phone calls and respond to inquiries professionally
  • Greet and communicate effectively with visitors
  • Schedule appointments efficiently
  • Take payments and manage insurance claims through our dental program
  • Evaluate patient follow-up needs and provide support accordingly
  • Act as a point of contact for various inquiries and other administrative tasks
Required Skills and Qualifications

- Canadian Dental Association certification or 2 years of Canadian dental office experience with codes and insurance knowledge
- Excellent communication and customer service skills
- Fluency in English is a must
- Proficient computer skills and typing abilities required
- Experience handling dental insurance claims considered an asset
- Self-starter with strong work ethic

Work Environment

- Full-time position with expected hours of 32-40 per week
- Bonus pay and overtime compensation offered
- Company events, extended healthcare, and on-site parking provided
- Vision care included in benefits package



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