Senior Agile Delivery Strategist

3 weeks ago

Toronto, Ontario, Canada Tata Consultancy Services Full time
Job Summary

We are seeking a highly skilled Senior Agile Team Lead to join our team at Tata Consultancy Services. This is a fantastic opportunity to lead and manage end-to-end release plans, ensuring seamless scheduling, planning, and control of the release and deployment process.

About Us

Tata Consultancy Services (TCS) is an IT services, consulting, and business solutions organization that has been partnering with many of the world's largest businesses in their transformation journeys for over 55 years. Our consulting-led, cognitive powered portfolio of business, technology, and engineering services and solutions is delivered through our unique Location Independent AgileTM delivery model, recognized as a benchmark of excellence in software development.

At TCS, we pride ourselves on being an equal opportunity employer, embracing diversity in race, nationality, ethnicity, gender, age, physical ability, neurodiversity, and sexual orientation, to create a workforce that reflects the societies we operate in. Our continued commitment to Culture and Diversity is reflected in our people stories across our workforce implemented through equitable workplace policies and processes.

Key Responsibilities
  • Creating and managing end-to-end release plans for scheduling, planning, and controlling the release and deployment process
  • Integrating release management practices into delivery process with objective of offering reliable, repeatable IT services, at appropriate service levels
  • Ability to convert the technical expertise to recommendations pertaining to efficiency, reliability, scalability, and security; drive best practices, and engage with planning, evaluating, operationalizing and reporting deliverables
  • Successful candidate must be able to show they are ready to think and act as an owner, and drive consensus and decisions among stakeholder in pursuit of technical integrity
  • Establishing infrastructure for tracking and monitoring all relevant updates and changes, and efficiently converting the information into reporting, recommendations, schedules and decisions
  • Managing correspondence with clear articulation of impacts
  • Providing subject matter expert guidance and advice to Release and Deployment management, as well as other IT Support segments, and participating in development of remediation and collision avoidance strategies
  • Identifying and educating on control and communication failures to help prevent issues going forward
  • Providing updates to senior leadership on accomplishments and opportunities, as well as insights on organizational trends anchored in unique perspective of the role
  • Protecting the interests of organization through identification, management and escalation of risks and dependencies
  • Being proficient with IT workflow and collaboration tools, such as Service Now, JIRA and Confluence
  • Be able to independently create and manage work items in the tools as required
Requirements

To succeed in this role, you will need:

  • Bachelor's degree in computer science or related field (a bonus)
  • Previous release, ITS or IT project management experience (Formal training and solid understanding of project management principles preferred)
  • Experience in information systems operations environment in service management, systems analysis or development
  • Advanced knowledge of software development (Safe, Agile, etc.) and service management lifecycles (ITSM)
  • Well-developed executive communication skills (both written and verbal)
  • Sound management techniques, experience in problem resolution and development of strategies for operational improvement
  • Willingness to work closely and effectively with clients, stay connected to business needs and direction
Salary and Benefits

The estimated annual salary for this position is $120,000-$150,000 CAD, depending on experience and qualifications. We offer a comprehensive benefits package, including health, dental, and vision coverage, as well as a generous retirement plan.

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