Restaurant Operations Manager

4 weeks ago


Yarmouth, Nova Scotia, Canada Tim Horton's Full time

Restaurant Operations Manager Job Description

At Tim Hortons, we are seeking a highly skilled Restaurant Operations Manager to join our team. As a Restaurant Operations Manager, you will be responsible for overseeing the daily operations of our restaurant, ensuring that our high standards of quality and customer service are met.

Key Responsibilities:

  • Determine the type of services to be offered and implement operational procedures.
  • Balance cash and complete balance sheets, cash reports, and related forms.
  • Conduct performance reviews and provide feedback to team members.
  • Cost products and services, and ensure that we are operating within our budget.
  • Organize and maintain inventory, and ensure that we have the necessary supplies to meet customer demand.
  • Ensure that health and safety regulations are followed, and that our restaurant is a safe and healthy environment for our customers and team members.
  • Negotiate arrangements with suppliers for food and other supplies.
  • Participate in marketing plans and implementation, and help to promote our brand and products.
  • Address customer complaints or concerns, and provide excellent customer service.
  • Plan, organize, direct, control, and evaluate daily operations, and ensure that our restaurant is running smoothly and efficiently.

Requirements:

  • Secondary (high) school graduation certificate.
  • 2 years to less than 3 years of experience in a restaurant management role.
  • Excellent communication and leadership skills.
  • Ability to work in a fast-paced environment and make decisions quickly.
  • Ability to work under pressure and meet deadlines.
  • Ability to work as part of a team and contribute to the success of the restaurant.

Work Environment:

  • Fast-paced environment.
  • Work under pressure.
  • Tight deadlines.
  • Repetitive tasks.
  • Physically demanding.
  • Attention to detail.
  • Combination of sitting, standing, walking.
  • Standing for extended periods.

Personal Suitability:

  • Accurate.
  • Client focus.
  • Dependability.
  • Efficient interpersonal skills.
  • Excellent oral communication.
  • Excellent written communication.
  • Flexibility.
  • Organized.
  • Reliability.
  • Team player.

Work Term: Permanent

Work Language: English

Hours: 35 hours per week



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