Restaurant Operations Manager
6 days ago
We are seeking an experienced Restaurant Manager to oversee the daily operations of our Tim Hortons restaurant. As a key member of our team, you will be responsible for ensuring exceptional customer service, maintaining high standards of quality and cleanliness, and driving sales growth.
About the RoleThe successful candidate will have a strong background in food service management, with experience in leading teams and managing multiple priorities. You will be responsible for:
- Determining the type of services to be offered and implementing operational procedures to ensure seamless execution.
- Balancing cash and completing balance sheets, cash reports, and related forms to maintain accurate financial records.
- Conducting performance reviews to identify areas for improvement and provide coaching and feedback to team members.
- Costing products and services to ensure profitability and competitiveness.
- Organizing and maintaining inventory levels to meet customer demand.
- Ensuring health and safety regulations are followed at all times.
- Negotiating arrangements with suppliers for food and other supplies to secure the best prices and quality.
- Participating in marketing plans and implementation to drive sales growth and increase brand awareness.
- Addressing customers' complaints or concerns in a professional and courteous manner.
- Providing excellent customer service to create a positive dining experience.
- Planning, organizing, directing, controlling, and evaluating daily operations to achieve business objectives.
To be successful in this role, you will require:
- A minimum of 2 years of experience in a similar position, preferably in the food service industry.
- A secondary (high) school graduation certificate.
- An ability to work in a fast-paced environment and under pressure to meet deadlines.
- An attention to detail and ability to multitask.
- Excellent communication and interpersonal skills.
We offer a competitive salary range of $60,000 - $80,000 per year, depending on experience, plus benefits and opportunities for career advancement.
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