Restaurant Operations Manager

4 weeks ago


Yarmouth, Nova Scotia, Canada Tim Horton's Full time

Job Title: Restaurant Operations Manager

Job Summary: We are seeking a highly skilled Restaurant Operations Manager to join our team at Tim Horton's. As a Restaurant Operations Manager, you will be responsible for overseeing the daily operations of our restaurant, ensuring that our customers receive exceptional service and that our food quality meets our high standards.

Key Responsibilities:

  • Manage restaurant operations: Oversee the daily operations of the restaurant, including managing staff, inventory, and customer service.
  • Implement operational procedures: Develop and implement operational procedures to ensure efficient and effective restaurant operations.
  • Balance cash and complete reports: Balance cash and complete balance sheets, cash reports, and related forms.
  • Conduct performance reviews: Conduct performance reviews of staff to ensure they are meeting our high standards.
  • Cost products and services: Cost products and services to ensure we are providing the best value to our customers.
  • Organize and maintain inventory: Organize and maintain inventory to ensure we have the products we need to meet customer demand.
  • Ensure health and safety regulations: Ensure that our restaurant meets all health and safety regulations.
  • Negotiate with suppliers: Negotiate with suppliers to ensure we are getting the best prices for our products.
  • Participate in marketing plans: Participate in marketing plans to ensure we are promoting our restaurant effectively.
  • Address customer complaints: Address customer complaints in a timely and professional manner.
  • Provide customer service: Provide exceptional customer service to ensure our customers have a positive experience.
  • Plan and direct daily operations: Plan and direct daily operations to ensure we are meeting our goals and objectives.

Requirements:

  • Education: Secondary (high) school graduation certificate.
  • Experience: 2 years to less than 3 years of experience in a restaurant management role.
  • Computer and technology knowledge: Electronic cash register, MS Office, and point of sale system.
  • Work conditions and physical capabilities: Fast-paced environment, work under pressure, tight deadlines, repetitive tasks, physically demanding, combination of sitting, standing, walking, and standing for extended periods.
  • Personal suitability: Accurate, client focus, dependability, efficient interpersonal skills, excellent oral communication, excellent written communication, flexibility, organized, reliability, and team player.

Work Environment: Our restaurant is a fast-paced environment with a team-oriented culture. We are committed to providing exceptional customer service and ensuring that our customers have a positive experience.

What We Offer: We offer a competitive salary, benefits package, and opportunities for career advancement.

How to Apply: If you are a motivated and experienced restaurant manager looking for a new challenge, please submit your application.



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