Bilingual Customer Service Representative
4 weeks ago
We are seeking a highly skilled and bilingual individual to join our team at OneTouch Direct. As a Bilingual Customer Service Representative, you will be responsible for providing exceptional customer service to our clients in both English and French.
Key Responsibilities:
- Respond to customer inquiries via phone and email in a timely and professional manner.
- Provide accurate and beneficial resolutions to customer concerns.
- Document all customer interactions through our in-house systems.
- Work effectively in a remote setting, utilizing technology to stay connected with colleagues and clients.
Requirements:
- Fluency in both English and French Canadian.
- Ability to work independently in a remote setting.
- Excellent communication and interpersonal skills.
- Strong computer and typing skills.
- Ability to multitask and prioritize tasks effectively.
Benefits:
- Competitive hourly rate.
- Language premium and supplemental benefits.
- Extensive paid training and development opportunities.
- A diverse and welcoming work environment.
- Referral program with up to $2,000 per referral.
Equipment Requirements:
- Desktop or laptop computer with Windows 10.
- Reliable internet speeds and broadband connection.
- Corded USB headset with noise-canceling microphone.
- Camera for video conference purposes.
- Power supply with surge protector.
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Bilingual Customer Service Representative
1 month ago
St. Catharines, Ontario, Canada OneTouch Direct Full time{"title": "Customer Service Representative - French Canadian", "subtitle": "Join OneTouch Direct as a Bilingual Customer Service Representative and provide exceptional customer service and support to our French Canadian customers.", "content": "At OneTouch Direct, we are committed to delivering exceptional customer service and support to our clients. As a...
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Bilingual Customer Service Representative
1 month ago
St. Catharines, Ontario, Canada OneTouch Direct Full time{"title": "Customer Service Representative - French Canadian", "subtitle": "Join OneTouch Direct as a Bilingual Customer Service Representative and provide exceptional customer service and support to our French Canadian customers.", "content": "At OneTouch Direct, we are committed to delivering exceptional customer service and support to our clients. As a...
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