Rental Coordinator

20 hours ago


Ottawa, Ontario, Canada Cooper Equipment Rentals Full time
Build Your Career at Cooper Equipment Rentals

We are seeking a highly motivated and customer-oriented individual to join our professional team as a Rental Coordinator. As a key member of our team, you will be responsible for providing exceptional customer service, managing rental equipment, and ensuring seamless operations.

Key Responsibilities:
  • Answer customer inquiries and process rental requests in a timely and professional manner.
  • Maintain accurate inventory records and communicate findings to staff daily.
  • Process new rental contracts and manage cycle billing, contract filing, and equipment exchanges.
  • Coordinate with the service department on rental equipment and service/repair issues.
  • Dispatch and coordinate with drivers to arrange delivery of construction equipment to customer job sites.
Requirements:
  • Minimum of one year of experience in the customer service industry or construction industry.
  • Self-starter, customer service oriented, and team player.
  • Thrives in a fast-paced environment with strict deadlines.
  • Comfortable with computers and knowledge of Systematic is an asset.
  • Available to work overtime when required.
  • Excellent problem-solving skills and strong verbal and written communication skills.

We are passionate about building an inclusive and diverse team and strive to create an environment where everyone has an equitable opportunity to thrive. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.



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