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Bilingual Customer Service Representative
1 month ago
Job Title: Bilingual Direct Investing Customer Service Representative
About the Role:
We are seeking a highly skilled and bilingual customer service representative to join our Direct Investing team. As a key member of our team, you will be responsible for providing exceptional customer service to our clients, handling their inquiries, and resolving any issues they may have.
Responsibilities:
- Provide top-notch customer service to clients via phone, email, or chat
- Respond to client inquiries and resolve any issues in a timely and professional manner
- Work closely with the sales team to identify opportunities to upsell and cross-sell products and services
- Meet or exceed performance metrics for client satisfaction and sales
- Stay up-to-date on industry trends and regulatory requirements
Requirements:
- Bilingual in French and English (verbal and written)
- Excellent communication and problem-solving skills
- Ability to work in a fast-paced environment and meet deadlines
- Strong knowledge of investment products and services
- University or college degree or equivalent experience
What We Offer:
- A competitive salary and benefits package
- Opportunities for career growth and professional development
- A dynamic and supportive work environment
- Flexible work arrangements, including remote work options
About TEKsystems:
We are a leading provider of technology and business services, helping clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe, and Asia.
Equal Opportunity Employer:
We are an equal opportunity employer and welcome applications from diverse candidates. We are committed to creating an inclusive and respectful work environment that values diversity and promotes equal opportunities for all employees.
