Customer Service Representative

4 days ago


Mississauga, Ontario, Canada Medline Full time
Job Title: Bilingual Customer Service Representative About the Role:

We are seeking a highly skilled and bilingual customer service representative to join our team. The ideal candidate will possess excellent communication skills, both written and verbal, and be fluent in both English and French.

Key Responsibilities:
  • Engage with customers through various channels, including phone, email, and chat, to understand their needs and concerns.
  • Resolve customer inquiries and issues efficiently, providing accurate information and guidance.
  • Maintain a deep understanding of our products and services to provide exceptional customer service.
  • Collaborate with colleagues to provide consistent and high-quality customer service.
Qualifications:
  • High school diploma or equivalent required.
  • Minimum 2 years of experience in customer service, preferably in a bilingual contact center.
  • Fluency in English and French, both written and spoken.
  • Strong problem-solving skills and ability to work under pressure.
  • Excellent communication and organizational skills.
Why Join Us?

Medline Canada is a leading partner in healthcare, providing expertise and solutions for every care setting. We offer a competitive employee value proposition, including market-leading compensation and benefits, opportunities for career growth and development, and a collaborative work environment. Join our team and be part of our mission to improve lives.



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