Customer Service Representative
4 weeks ago
Customer Service Representative Opportunity
At Smith+Nephew, we're committed to delivering exceptional customer service and support. As a Bilingual Customer Service Representative, you'll play a key role in ensuring our customers receive the best possible experience.
Key Responsibilities:
- Provide bilingual customer service and sales support to internal and external stakeholders
- Process customer orders with accuracy and efficiency
- Register and process Canadian complaints according to S+N policy and Health Canada requirements
- Perform other administrative tasks as required
Requirements:
- High School degree or 10 years of experience required
- 2+ years of customer service experience
- Bilingual, English and French (written and spoken)
- Excellent business English and French communication skills
- Good communication and interpersonal skills
- Ability to multi-task and meet deadlines
Physical Demands: Ability to work in an office environment and operate a computer for extended periods of time. Lift and/or transport boxes for storage requirements.
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