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Technical Solutions Expert

2 months ago


Ottawa, Ontario, Canada N-able Full time

Solutions Consultant

Career Opportunity

N-able is seeking a skilled Solutions Consultant to join our team. As a Solutions Consultant, you will play a critical role in providing expert-level technical advice and guidance to our partners, ensuring they maximize the value of their investment in N-able products.

Key Responsibilities

  • Provide technical assistance and support to partners throughout the customer journey
  • Manage customer requirements and provide expert-level technical advice and guidance
  • Develop and deliver product training to partners and support teams
  • Assist partners with product migrations and standardizations
  • Exercise problem identification, troubleshooting, and resolution

Requirements

  • Previous experience in a technical role
  • Experience with backup and disaster recovery tools and processes
  • Strong communication, presentation, and client management skills
  • Ability to effectively convey product messaging and value proposition
  • Ability to thrive in a dynamic, quickly growing environment

What We Offer

  • Medical, dental, and vision benefits
  • Generous PTO and observed holidays
  • 2 Paid Volunteer Days per year
  • Retirement Savings Plan
  • Employee Stock Purchase Program
  • Free lunch 2x per week at Collaboration Hubs
  • On-site gym access at select Collaboration Hubs

About N-able

N-able is a software company that is going places. We're a diverse team of people who support our customers and each other. We're looking for talented individuals who want to make a difference.