Technical Solutions Expert

2 weeks ago

Ottawa, Ontario, Canada N-able Full time

Solutions Consultant Role Overview

N-able is seeking a skilled Solutions Consultant to join our team. As a Solutions Consultant, you will be responsible for providing expert-level technical advice and guidance to assigned partners, ensuring they are realizing the value of their investment in N-able products.

Key Responsibilities:

  • Manage customer requirements and provide technical assistance throughout the customer journey
  • Provide account reviews and Q&A sessions focusing on N-Able's strengths and capabilities to derive value from products
  • Perform competitive analyses and market research to understand competitor strengths/ capabilities
  • Work with Partners to assess and address technical requirements and increase feature consumption and adoption
  • Offer design and configuration best practices when deploying N-Able Disaster Recovery products to their networks
  • Exercise problem identification, troubleshooting, and resolution with our champions
  • Deliver product training to both Partners and support teams
  • Assist partners with product migrations/standardizations and in working with APIs

Requirements:

  • Previous Experience in a technical role
  • Experience with Backup and Disaster Recovery tools and process
  • Experience supporting backup tools
  • Continuity planning
  • Virtualization and OS, cloud or on-prem backup tools
  • Have worked for or with an MSP previously, sold to an MSP
  • Ability to effectively convey product messaging and value proposition through technical demonstrations, trade show demonstrations, and onsite training engagements
  • Strong communication, presentation, and client management skills
  • Ability to demonstrate planning, organizing and implementation skills which allow the successful completion of a project by a specific due date
  • Thrive in dynamic quickly growing environment, exercising nimble and autonomy
  • Potential to travel up to 5-10% of the time, once it is safe to do so

N-able Perks:

  • Medical, dental and vision – for employee, partner, and children
  • Generous PTO and observed holidays
  • 2 Paid VoluNteer Days per year
  • Retirement Savings Plan
  • Employee Stock Purchase Program
  • Free Lunch 2x per week at Collaboration Hubs
  • On-site gym access at select Collaboration Hubs / Discounted gym access for Canadian Collaboration Hubs
  • FuN-raising opportunities as part of our giving program
  • N-ablite Learning – custom learning experience as part of our investment in you

  • Technical Solutions Expert

    3 weeks ago

    Ottawa, Ontario, Canada Canadian Internet Registration Full time

    Technical Solutions ExpertCIRA is seeking a highly skilled Technical Solutions Expert to join our team. As a key member of our sales team, you will provide technical expertise and support to our clients, ensuring a smooth transition from sales to implementation for our Cybersecurity & DNS solutions and services.Key Responsibilities:Assist the sales team in...

  • Technical Solutions Expert

    4 weeks ago

    Ottawa, Ontario, Canada N-able Full time

    Solutions ConsultantAt N-able, we're on a mission to empower our customers to achieve their goals through innovative solutions. As a Solutions Consultant, you'll play a critical role in helping our partners realize the value of our products and services.Key Responsibilities:Provide expert-level technical guidance and support to assigned partners, ensuring...

  • Technical Solutions Expert

    4 weeks ago

    Ottawa, Ontario, Canada N-able Full time

    Solutions ConsultantAt N-able, we're on a mission to empower our customers to achieve their goals through innovative solutions. As a Solutions Consultant, you'll play a critical role in helping our partners realize the value of our products and services.Key Responsibilities:Provide expert-level technical guidance and support to assigned partners, ensuring...

  • Technical Solutions Expert

    6 days ago

    Ottawa, Ontario, Canada N-able Full time

    Job SummaryN-able is seeking an experienced Technical Solutions Expert to provide technical guidance and support to our partners.Key ResponsibilitiesProvide expert-level technical advice and guidance to assigned partners.Manage customer requirements and provide technical assistance throughout the customer journey.Perform competitive analyses and market...

  • Technical Solutions Expert

    3 weeks ago

    Ottawa, Ontario, Canada N-able Full time

    Technical ExpertiseN-able is seeking a skilled Technical Solutions Expert to join our team. As a key member of our technical team, you will provide expert-level technical advice and guidance to assigned partners, ensuring they are realizing the value of their investment in N-able products.Key ResponsibilitiesManage customer requirements and provide technical...

  • Technical Solutions Expert

    2 weeks ago

    Ottawa, Ontario, Canada N-able Full time

    Solutions Consultant RoleN-able is seeking a skilled Solutions Consultant to join our team. As a Solutions Consultant, you will be responsible for providing expert-level technical advice and guidance to assigned partners, ensuring they are realizing the value of their investment in N-able products.Key ResponsibilitiesManage customer requirements and provide...

  • Technical Solutions Expert

    2 weeks ago

    Ottawa, Ontario, Canada N-able Full time

    Role OverviewN-able is seeking a skilled Technical Solutions Expert to join our team. As a key member of our organization, you will be responsible for providing expert-level technical advice and guidance to assigned partners, ensuring they are realizing the value of their investment in N-able products.Key ResponsibilitiesManage customer requirements and...

  • Technical Solutions Expert

    4 weeks ago

    Ottawa, Ontario, Canada SELECTCOM INC Full time

    Technical Solutions Expert - Customer CareAt SELECTCOM INC, we are seeking a highly skilled Technical Solutions Expert - Customer Care to join our team. As a key member of our customer care department, you will play a crucial role in helping clients find the right telephony solution for their business needs.Key Responsibilities:Collaborate with various...

  • Technical Solutions Expert

    4 weeks ago

    Ottawa, Ontario, Canada SELECTCOM INC Full time

    Technical Solutions Expert - Customer CareAt SELECTCOM INC, we are seeking a highly skilled Technical Solutions Expert - Customer Care to join our team. As a key member of our customer care department, you will play a crucial role in helping clients find the right telephony solution for their business needs.Key Responsibilities:Collaborate with various...

  • ServiceNow CMDB Technical Expert

    3 weeks ago

    Ottawa, Ontario, Canada Coaxxion Business Solutions Full time

    Job Title: ServiceNow CMDB Technical AdvisorAt Coaxxion Business Solutions, we are seeking a highly skilled ServiceNow CMDB Technical Advisor to join our team. The successful candidate will play a crucial role in enhancing and stabilizing our Configuration Management Database (CMDB).Key Responsibilities:Conduct thorough CMDB assessments to identify areas for...

  • ServiceNow CMDB Technical Expert

    3 weeks ago

    Ottawa, Ontario, Canada Coaxxion Business Solutions Full time

    Job Title: ServiceNow CMDB Technical AdvisorAt Coaxxion Business Solutions, we are seeking a highly skilled ServiceNow CMDB Technical Advisor to join our team. The successful candidate will play a crucial role in enhancing and stabilizing our Configuration Management Database (CMDB).Key Responsibilities:Conduct thorough CMDB assessments to identify areas for...

  • Technical Solutions Specialist

    3 weeks ago

    Ottawa, Ontario, Canada SELECTCOM INC Full time

    Job Title: Technical Solutions Expert – Customer CareAbout the Role:We are seeking a highly skilled Technical Solutions Expert to join our team at SELECTCOM INC. As a key member of our customer care department, you will be responsible for collaborating with various departments to advise and support clients on the best telephony solutions for their...

  • Technical Solutions Specialist

    3 weeks ago

    Ottawa, Ontario, Canada SELECTCOM INC Full time

    Job DescriptionAt SELECTCOM INC, we are seeking a highly skilled Technical Solutions Expert to join our team. As a key member of our customer care department, you will play a vital role in advising and supporting clients on the best telephony solutions for their business.Key Responsibilities:Collaborate with various departments to provide expert advice on...

  • Solutions Expert

    4 weeks ago

    Ottawa, Ontario, Canada N-able Full time

    About the RoleN-able is seeking a skilled Solutions Consultant to join our team. As a Solutions Consultant, you will be responsible for providing expert-level technical advice and guidance to our partners, ensuring they are realizing the value of their investment in N-able products.Key ResponsibilitiesProvide technical assistance throughout the customer...

  • Solutions Expert

    4 weeks ago

    Ottawa, Ontario, Canada N-able Full time

    About the RoleN-able is seeking a skilled Solutions Consultant to join our team. As a Solutions Consultant, you will be responsible for providing expert-level technical advice and guidance to our partners, ensuring they are realizing the value of their investment in N-able products.Key ResponsibilitiesProvide technical assistance throughout the customer...

  • Technical Solutions Specialist

    4 weeks ago

    Ottawa, Ontario, Canada SELECTCOM INC Full time

    Job Title: Technical Solutions Expert – Customer CareIn this role, you will collaborate with various departments to advise and support clients on the best telephony solutions for their business needs.Key Responsibilities:Collaborate with departments to provide expert advice on telephony solutionsSupport clients in selecting the best telephony solutions for...

  • Technical Solutions Specialist

    4 weeks ago

    Ottawa, Ontario, Canada SELECTCOM INC Full time

    Job Title: Technical Solutions Expert – Customer CareIn this role, you will collaborate with various departments to advise and support clients on the best telephony solutions for their business needs.Key Responsibilities:Collaborate with departments to provide expert advice on telephony solutionsSupport clients in selecting the best telephony solutions for...

  • Strategic Technical Solutions Expert

    17 hours ago

    Ottawa, Ontario, Canada N-able Full time

    Key Responsibilities    Provide expert technical guidance to partners to maximize their investment in N-able products.    Manage customer requirements and provide technical assistance throughout the customer journey.    Deliver product training to both partners and support teams.    Assist partners with product migrations, standardizations,...

  • Salesforce Technical Lead

    3 weeks ago

    Ottawa, Ontario, Canada Wipro Technologies Full time

    **Job Title:** Salesforce Technical Lead - Cloud Solutions Expert**About Us:** Wipro Technologies is a trusted partner to some of the world's largest brands, delivering actionable strategies that drive results quickly and help organizations adapt to a new experience-driven era.**Job Summary:** We are seeking a Senior Salesforce Developer to lead our...

  • Cybersecurity Solutions Expert

    3 weeks ago

    Ottawa, Ontario, Canada Palo Alto Networks Full time

    About the RoleWe are seeking a highly skilled Cybersecurity Solutions Expert to join our team at Palo Alto Networks. As a key member of our Solutions Consultant team, you will play a critical role in defining technical solutions that secure our customers' key business imperatives and ensure value realization of their investment with us.Your ImpactYou will...