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Administrative Coordinator, College of Dentistry

2 months ago


Saskatoon, Saskatchewan, Canada University of Saskatchewan Full time

Job Summary

The University of Saskatchewan is seeking a highly organized and detail-oriented Administrative Coordinator to support the College of Dentistry. This role will provide administrative support to a diverse group of patients, students, staff, and dentists within a clinical dentistry setting.

Key Responsibilities

  • Provide administrative support to the College of Dentistry, including reception duties, scheduling, and coordination of patient care and student learning.
  • Process payments and deposits, track and follow up on accounts receivable, and liaise with insurance companies.
  • Work with community clinic providers to process patient month ends, deposits, insurance claims, and send referrals.
  • Coordinate schedules and activities for patient care and student learning.
  • Attend staff meetings to ensure delivery of patient care and student experience is consistent within the clinic.
  • Facilitate patient referrals for specialty services.
  • Provide excellent customer service to patients, students, and faculty.
  • Update policies and procedure manuals as directed.

Qualifications

Education: Completion of Grade 12 and relevant post-secondary education and work experience are required. Completion of a dental program would be an asset.

Experience: At least two years of recent work experience in a dental clinic is required. 3-5 years' experience in an administrative or coordination role.

Skills:

  • Strong knowledge of dental terminology and procedure codes.
  • Experience with Dental Electronic Health Records is required.
  • Keyboarding skills and proficiency with MS Office is required;
  • Proven effective interpersonal, organizational and time management skills;
  • Effective team leadership and coordination skills;
  • Effective written and oral communication;
  • Demonstrated competence, sensitivity, and empathy in working with diverse groups and underserved members of the community;
  • Ability to recognize and respectfully respond to an individual's specific needs in an inclusive manner
  • Ability to interpret and apply departmental policies and procedures, and apply basic analytical skills to problems where clear precedent may not exist;
  • Skill in organizing and executing multiple assignments under specific time constraints;
  • Skill in exercising initiative, resourcefulness, and sound judgment with an ability to solve problems and make decisions;
  • Ability to work independently and in a team environment with a team approach to delivery of patient care;
  • Ability to manage and prioritize competing deadlines;
  • Ability to communicate and co-operate effectively with all levels of management, staff, faculty, students and patients within and outside of the College and clinic;
  • Ability to handle sensitive and confidential matters with discretion and tact;
  • Ability to establish and evaluate administrative methods and procedures to negotiate resolution to scheduling and procedural problems;
  • Ability to establish and maintain effective work relationships.