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Release Coordinator

2 months ago


Windsor, Ontario, Canada Livingston International Full time
Job Summary

As a Release Agent at Livingston International, you will be responsible for ensuring the smooth release of shipments and coordinating with clients and carriers to resolve any issues that may arise.

Key Responsibilities
  • Maintain accurate records of incoming release documentation and coordinate with clients to obtain any missing information.
  • Establish and maintain client accounts, ensuring accurate and up-to-date information.
  • Review and implement established client procedures to ensure efficient and effective release processes.
  • Enter data from documents and process payments as required.
  • Collaborate with the team to ensure timely and accurate release of shipments.
  • Respond to client inquiries and provide excellent customer service.
  • Perform other related duties as assigned by management.
Requirements
  • Basic knowledge of customs operations and procedures.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and meet deadlines.
  • High School diploma or equivalent required.
  • Working towards or successful completion of the Certified Customs Specialists (CCS) designation is a requirement.
Competencies
  • Business Acumen
  • Customer Focus
  • Collaboration and Teamwork
  • Attention to Detail
  • Adaptability and Flexibility