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Restaurant Operations Manager

2 months ago

Kamloops, British Columbia, Canada 1130772 B.C. Ltd. Full time
About the Role

We are seeking a highly skilled Restaurant Manager to join our team at 1130772 B.C. Ltd. as part of our restaurant operations team.

Key Responsibilities
  • Determine Service Offerings and Operational Procedures

Develop and implement operational procedures to ensure seamless service delivery and maintain high standards of quality.

Ensure Health and Safety Compliance

Oversee the implementation of health and safety regulations to protect employees, customers, and the environment.

Negotiate with Suppliers

Establish and maintain relationships with suppliers to secure the best possible deals for food and other essential supplies.

Customer Service and Complaint Resolution

Provide exceptional customer service and address customer complaints in a timely and professional manner.

Operations Planning and Management

Plan, organize, direct, control, and evaluate daily restaurant operations to ensure efficiency and effectiveness.

Work Environment and Physical Demands

Work in a fast-paced environment, often under pressure, with a combination of sitting, standing, and walking.

Personal Qualities and Skills

We are looking for a reliable, organized, and efficient individual with excellent communication skills, attention to detail, and the ability to work well under pressure.

Experience and Qualifications

Minimum 2 years of experience in a similar role, with a strong background in restaurant operations and management.

Working Conditions

This is a permanent position, working 40 hours per week, with a focus on providing excellent customer service and maintaining high standards of quality in a fast-paced restaurant environment.

Language

The primary language of work is English.