Restaurant Operations Manager

4 weeks ago


Kamloops, British Columbia, Canada THE VERSE A & W Full time
Job Title: Assistant Restaurant Manager

We are seeking an experienced Assistant Restaurant Manager to join our team at THE VERSE A & W. As a key member of our management team, you will be responsible for ensuring the smooth operation of our restaurant, providing exceptional customer service, and leading a team of dedicated staff.

Key Responsibilities:
  • Operations Management: Oversee the day-to-day operations of the restaurant, including inventory management, staff scheduling, and customer service.
  • Team Leadership: Lead and motivate a team of staff to achieve high standards of customer service and food quality.
  • Customer Service: Ensure that all customers receive a high level of service, responding to complaints and resolving issues in a professional and courteous manner.
  • Financial Management: Manage the restaurant's budget, including controlling costs and achieving sales targets.
Requirements:
  • Education: Secondary (high) school graduation certificate.
  • Experience: 1 year to less than 2 years of experience in a restaurant management role.
  • Skills: Excellent communication and leadership skills, ability to work under pressure, and a passion for delivering exceptional customer service.
What We Offer:
  • Competitive Salary: A competitive salary and benefits package.
  • Opportunities for Advancement: Opportunities for career advancement and professional development.
  • Support for Newcomers and Refugees: We provide diversity and cross-cultural trainings to create a welcoming work environment for newcomers and/or refugees.
  • Support for Indigenous People: We provide cultural competency training and/or awareness training to all employees to create a welcoming work environment for Indigenous workers.
Work Environment:
  • Urban Area: Our restaurant is located in an urban area with easy access to public transportation.
  • Work Setting: Our restaurant is a fast-paced and dynamic environment with a focus on delivering exceptional customer service.


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