Restaurant Operations Manager
3 weeks ago
About the Role:
The A&W Restaurant Manager is responsible for overseeing all aspects of restaurant operations, ensuring high-quality customer experiences, and driving business growth and profitability.
Key Responsibilities:
- Manage daily restaurant operations, including staff scheduling, inventory control, and cash handling.
- Develop and implement strategies to improve customer satisfaction, sales, and profitability.
- Lead and motivate a team of employees to achieve business objectives.
- Ensure compliance with A&W standards, health and safety regulations, and employment laws.
- Conduct performance reviews, provide feedback, and make decisions on employee development and termination.
- Manage restaurant finances, including budgeting, forecasting, and cost control.
- Develop and implement marketing strategies to attract and retain customers.
- Ensure high standards of cleanliness, food quality, and customer service.
Requirements:
- 3+ years of experience in food service management, preferably in a fast-paced restaurant environment.
- Proven leadership and supervisory skills, with the ability to motivate and develop a team.
- Strong communication and interpersonal skills, with the ability to build relationships with customers, employees, and suppliers.
- Knowledge of restaurant operating systems, including point-of-sale systems and inventory management software.
- Ability to work in a fast-paced environment, with a high level of energy and enthusiasm.
Preferred Skills:
- Experience with Windows 10 and Microsoft Office applications, including Word, Excel, and Outlook.
- Ability to give presentations and build relationships with colleagues and suppliers.
- Knowledge of HR policies and procedures, with the ability to enforce them in the workplace.
Working Conditions:
The Restaurant Manager will work in a fast-paced restaurant environment, with a high level of energy and enthusiasm. The role requires standing and walking for extended periods, with some heavy lifting.
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