Store Operations Manager

4 weeks ago


Burnaby, British Columbia, Canada L'otus Cake Boutique Ltd Full time

As a Store Manager at L'otus Cake Boutique Ltd, you will be responsible for the overall management of our retail store. Your key responsibilities will include:

Key Responsibilities
  • Direct and control daily store operations to ensure efficient and effective management of the store.
  • Evaluate store performance on a daily basis to identify areas for improvement.
  • Plan and organize store operations to meet business objectives.
  • Manage a team of staff and assign duties to ensure seamless store operations.
  • Determine the merchandise and services to be sold in the store.
  • Implement price and credit policies to ensure compliance with company standards.
  • Develop and implement marketing strategies to drive sales and increase customer engagement.
  • Plan and manage store budgets to ensure financial stability.
  • Determine staffing requirements to meet business needs.
  • Resolve customer complaints and issues in a timely and professional manner.
  • Recruit, hire, and supervise staff to ensure a high-performing team.
  • Conduct regular performance reviews to ensure staff are meeting expectations.

    Requirements:

    • 2 years of experience in a retail management role.
    • Permanent position.
    • English language proficiency.
    • Ability to work 30-40 hours per week.


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