Store Operations Manager
2 weeks ago
As a Store Manager at L'otus Cake Boutique Ltd, you will be responsible for the overall management of our retail store. Your key responsibilities will include:
Key Responsibilities- Direct and control daily store operations to ensure efficient and effective management of the store.
- Evaluate store performance on a daily basis to identify areas for improvement.
- Plan and organize store operations to meet business objectives.
- Manage a team of staff and assign duties to ensure seamless store operations.
- Determine the merchandise and services to be sold in the store.
- Implement price and credit policies to ensure compliance with company standards.
- Develop and implement marketing strategies to drive sales and increase customer engagement.
- Plan and manage store budgets to ensure financial stability.
- Determine staffing requirements to meet business needs.
- Resolve customer complaints and issues in a timely and professional manner.
- Recruit, hire, and supervise staff to ensure a high-performing team.
- Conduct regular performance reviews to ensure staff are meeting expectations.
Requirements:
- 2 years of experience in a retail management role.
- Permanent position.
- English language proficiency.
- Ability to work 30-40 hours per week.
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