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Store Operations Manager
4 weeks ago
Job Title: Store Operations Manager
About the Role:
We are seeking a highly skilled Store Operations Manager to join our team at Cap-it Burnaby. As a Store Operations Manager, you will be responsible for overseeing the daily operations of our store, ensuring that all tasks are completed efficiently and effectively.
Key Responsibilities:
- Evaluate daily operations and implement improvements to increase productivity and efficiency.
- Plan and organize daily operations, including staff scheduling and inventory management.
- Manage staff and assign duties to ensure that all tasks are completed on time.
- Implement price and credits policies to ensure that customers receive the best possible service.
- Locate, select, and procure merchandise for resale, ensuring that it meets the highest quality standards.
- Develop and implement marketing strategies to increase sales and customer engagement.
- Plan budgets and monitor revenues and expenses to ensure that the store is operating within budget.
- Determine staffing requirements and recruit, hire, and supervise staff and/or volunteers as needed.
- Resolve issues that may arise, including customer requests, complaints, and supply shortages.
Work Conditions and Physical Capabilities:
- Fast-paced environment with tight deadlines.
- Work under pressure to meet sales targets and customer expectations.
- Attention to detail is essential to ensure that all tasks are completed accurately.
- Combination of sitting, standing, and walking is required to perform daily tasks.
Personal Suitability:
- Adaptability and flexibility to meet changing business needs.
- Collaborative and team-oriented approach to work.
- Goal-oriented and results-driven, with a focus on achieving sales targets and customer satisfaction.
- Positive attitude and excellent communication skills, both written and verbal.
- Client-focused and committed to providing exceptional customer service.
