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Store Operations Manager
1 month ago
L'otus Cake Boutique Ltd is seeking a highly skilled Store Manager to lead our retail team. The ideal candidate will have a Bachelor's degree and 2 years of experience in a similar role.
Key Responsibilities- Direct and Control Daily Operations: Oversee the day-to-day activities of the store, ensuring efficient and effective operations.
- Evaluate Daily Operations: Assess the performance of the store and identify areas for improvement.
- Plan and Organize Daily Operations: Develop and implement plans to achieve business objectives.
- Manage Staff and Assign Duties: Supervise and train staff, assigning tasks and responsibilities as needed.
- Determine Merchandise and Services to be Sold: Analyze market trends and customer needs to determine product offerings.
- Implement Price and Credits Policies: Develop and implement pricing strategies and credit policies.
- Develop and Implement Marketing Strategies: Create and execute marketing plans to drive sales and customer engagement.
- Plan Budgets and Monitor Revenues and Expenses: Develop and manage budgets, monitoring financial performance.
- Determine Staffing Requirements: Assess staffing needs and make recommendations for hiring or training.
- Resolve Issues: Address customer complaints, supply shortages, and other issues that may arise.
- Recruit, Hire, and Supervise Staff: Attract, hire, and train top talent to join the team.
- Conduct Performance Reviews: Evaluate staff performance and provide feedback for growth and development.
Work Environment: This is a permanent position, working 30-40 hours per week. The work language is English.
