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Retail Store Supervisor

2 months ago

Calgary, Alberta, Canada CALGARY 99 LTD Full time
About the Role

We are seeking a highly skilled and experienced Retail Store Supervisor to join our team at CALGARY 99 LTD. As a key member of our retail team, you will be responsible for overseeing the daily operations of our retail store, ensuring excellent customer service, and driving sales growth.

Key Responsibilities
  • Leadership and Management: Supervise and coordinate the activities of sales workers, providing guidance and support to ensure seamless store operations.
  • Inventory Management: Organize and maintain inventory levels, ensuring accurate stock levels and minimizing losses.
  • Customer Service: Foster a positive customer experience, responding to customer requests and resolving issues in a timely and professional manner.
  • Merchandising and Sales: Analyze sales data and trends to inform merchandising decisions, driving sales growth and maximizing revenue.
  • Store Operations: Oversee store maintenance, ensuring a clean and safe environment for customers and employees.
  • Reporting and Analysis: Prepare and present reports on sales volumes, merchandising, and personnel matters to inform business decisions.
Requirements
  • Education: Secondary (high) school graduation certificate
  • Experience: 1 year to less than 2 years in a retail management or supervisory role
  • Skills: Excellent leadership and communication skills, ability to work in a fast-paced environment, and strong analytical and problem-solving skills
Work Environment

Our retail store operates in a fast-paced environment, requiring the ability to work under pressure and maintain attention to detail. The ideal candidate will be able to work a combination of sitting, standing, and walking, with occasional standing for extended periods.

Personal Qualities
  • Accurate: Ability to maintain accurate records and reports
  • Client Focus: Strong customer service skills and ability to build relationships
  • Efficient Interpersonal Skills: Ability to communicate effectively with employees, customers, and stakeholders
  • Excellent Oral Communication: Strong verbal communication skills
  • Flexibility: Ability to adapt to changing priorities and deadlines
  • Organized: Ability to prioritize tasks and manage multiple responsibilities
  • Reliability: Ability to maintain a high level of reliability and accountability
  • Team Player: Ability to work collaboratively with employees and stakeholders